I’m not much of a graphic designer, but pictures appeal to my learning style. So, I thought I’d share a couple of more graphics I use to help me think about the process of framing issues.
This is a graphic of the process of framing the privacy issue that I’ve been using with some colleagues from American Library Association. I drew this on a napkin in a diner in Champaign, IL to explain framing to a team of students who were developing a c-wiki for Texas Forums as part of their class on Digitally Mediated information Systems at the Grad Library School at UIUC.
It’s rather messy, but it starts with people recognizing that they have a problem and they need a better way to talk about it and decide what to do about it. In the case of the ALA Privacy Framing, a handful of people are going out and talking with others from diverse experiences and perspectives to understand their concerns. This research will result in a long list of concerns that we will cluster according to the dominant value or motive behind that cluster. This will lead to 3-4 approaches about what might be done and why, AND what might be the consequences of that approach. When the guide for deliberation is written, it tends to follow the format of the graphic below:
(I usually show this in a power point presentation with the arrows flying in demonstrating that it is possible to find common ground because the same values may show up in different approaches or even be in the “likes” and “concerns” within an approach.)
In the top drawing, I didn’t include the deliberative forum because I was focusing on a specific application of technology. The last two phases are the reporting out on the forums and consolidating those findings into overarching themes that reflect how people across a number of forums are thinking about the issue when they deliberate.
Carolyn Caywood, a librarian at Virginia Beach Public Library drew up a map of issue framing for the ALA Privacy Framing experiment currently taking place online.
Do these pictures tell a thousand words? How can we make them clearer? What have we omitted? How might you use these?
I’d love to get your feedback!